Further to our statement of intent we have now enabled our registered systmonline patients to view their summary care record(SCR) on line. The SCR is the record that can be availiable to other NHS users and gives details of any sensitivities and alergies current medication and past repeat medication. If you wish to register for System Online you will need to visit the surgery and bring ID with you. About SystmOnline SystmOnline allows you to do things like booking appointments and ordering repeat prescriptions at a time convenient to you. SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded for free from the Apple App Store and from the Google Play Store. Simply click the relevant logo on the SystmOnline Login page. Note: SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad.

Welcome to Hellesdon Medical Practice

If you are a Patient of the Surgery or merely browsing, welcome to the Hellesdon Medical Practice web site. Please read our disclaimer below.

This website has been designed to tell you about the practice and the services we offer. We trust that you find it helpful and informative.

We are a General Practice offering a full range of family medical services to approximately 10000 patients in Hellesdon Norwich.

We recognise that all our permanent doctors are male and that there may be instances when you would prefer to see a female. We usually have GP registrars working for us and on most occassions a female GP is availiable. We also offer the services of two female nurse practitioners and three practice nurses who have routine appointments available. You may wish to see one of these nurses in the first instance. Should it be necessary for you to see a doctor, we also offer a chaperone service if appropriate. Read More about the Chaperone Service.

Learn about how information about you helps us provide better care. Read More 

 We aim to be an innovative, efficient, professional practice team working within a friendly caring atmosphere.[08-05-12] Interior-8-400.jpg

All of our patients have been allocated a named accountable GP from one of the four partners. If you were registered with us before April 2015 this is your "Usual GP" If you registered with us since then you will have been informed seperately. If you are unsure just ask.

We are involved with an exciting new pilot service in the Norwich area delivered by the Carers Agency Partnership  for carers of older people (65+). Their  coaches can offer personalised one to one coaching to carers of older people in their own homes on a range of  very practical topics designed to equip and empower them to continue caring with confidence and promote their wellbeing. call our ADVICE LINE on 0808 808 9876 to self refer– one of the coaches will contact you to make an appointment to visit you at home.


Carers will receive a coaching information pack with the relevant support information and will be referred into the Carers Agency Partnership’s menu of services (advice line, individual support, short breaks and grants & funding and the online information hub) and other support services where required.



Dr Lindsey Baxter

Dr Khamis Arbid

Dr G N Duncan 

Dr James Fisher

Dr N R Prabhakar

Dr Merran Llewellyn

Dr Ian Tolley

Dr Harriet Peat


Dr Alexandra Prentice